This policy explains what personal information O teu nome completo (“we”) collects when you use Dash & Trail, why, and what you can do about it.
What we collect
- Order details: your name, email, phone number and shipping address, and the items you bought. You enter these on Stripe’s checkout page and Stripe passes them to us.
- Payment details: handled entirely by Stripe. We never see or store your full card number.
- Messages: what you send through the contact form.
- Technical data: a session cookie that keeps your cart, and standard server logs (IP address, browser, pages requested), kept for up to 30 days for security.
Why we use it
- To process, ship and support your order, including sharing your name, address and phone with our fulfillment partner and the shipping carrier.
- To answer your messages.
- To prevent fraud and keep the site secure.
We don’t sell your personal information and we don’t share it for cross-context behavioral advertising. We don’t send marketing emails.
Who we share it with
- Stripe, for payments.
- Our fulfillment partner (CJ Dropshipping) and its warehouses and carriers, to ship your order.
- Our hosting provider, which stores the site’s data.
- Authorities, if the law requires it.
How long we keep it
Order records are kept for as long as tax and accounting rules require (usually up to 7 years). Contact messages are deleted after 2 years.
Cookies
We use one essential cookie to remember your cart and keep forms secure. We don’t use advertising or analytics cookies.
Your rights
Depending on where you live (for example California, Virginia, Colorado or other states with privacy laws), you can ask to access, correct or delete your personal information. Email support@dashandtrail.com. We’ll verify the request using your order email and reply within 45 days. We won’t treat you differently for using these rights.
Children
This site isn’t aimed at children under 13, and we don’t knowingly collect their information.
Contact
O teu nome completo, Cidade, Portugal. Email: support@dashandtrail.com.
Last updated October 2026.